Individual, Holiday & corporate rentals
Muizenberg Beach

Value Car Hire
is the largest privately owned Car Rental company in South Africa, with branches in all major cities, like Cape Town, Johannesburg, Pretoria, Durban, etc.

23 Branches Nationwide
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Terms & Conditions
 
I GENERAL
1. VAT or TAX is subject to change in accordance with Government Legislation in which case rates will be adjusted accordingly.
2. Vehicles are rented subject to iDrive standard terms and conditions as reflected on the reverse of the rental agreement and is subject to change without notice. (A copy of this agreement will be provided upon request)
3. Please refer to your rate schedule for inclusions and exclusions and the waiver responsibility.
4. The relevant Rate Code used to calculate the rate & Account Number should be advised at time of reservation and must be clearly shown on the vouchers.
5. The renter is required to present a voucher at time of rental. Failure to do so, will result in the renter being billed directly at the daily extension rate.
6. Daily rates are calculated strictly in cycles of 24 hours, from time of pick up to time of drop off. The renter will be billed directly for additional rentals days at extension rates, should the vehicle be returned late.
7. Should a vehicle be returned with excessive dirt, the valet charges will be billed directly to the renters credit card.
8. The renter is liable for water and under-carriage damage to vehicle
II FACTORS THAT NEGATE WAIVERS - GROSS NEGLIGENCE
1. Gross negligence
2. Driving under the influence of alcohol or illegal substances
3. Unauthorised persons driving the vehicle
4. Unauthorised cross border rentals
5. Not adhering to traffic, road and driving regulations
6. Unsuitable driving or road conditions
7. No other vehicles involved in the collision unless exceptional circumstances apply
8. Not reporting the collision to iDrive and the nearest Police Station
9. Failure to obtain authorisation from iDrive to extend the pre- booked rental period
10. Failure in reporting the loss to iDrive within 6 hours in the event of theft.
11. Failure to produce the vehicle keys in case of theft unless exceptional circumstances apply.
12. Not reporting the exact details of the last known location of the vehicle prior to theft.
III DRIVING REQUIREMENTS
1. Government Legislation requires that whilst driving, the driver/s are required to have a valid unendorsed drivers license in their possession.
2. Driver/s must have obtained their license at least two years prior to renting a vehicle with National.
3. An International Drivers license is not required, provided the original license is in English.
IV ACCIDENTS/THEFT
1. What to do in the event of an accident or theft
2. Renter is required to Contact iDrive immediately
3. A full report must be made to the nearest Police Station within 24 hours where an accident has occurred and 6 hours in the case of theft.
4. A Case Reference number must be obtained from the Police Station
5. An Accident & Theft report must be completed , these are obtainable from any iDrive branch.
6. Personal belongings stolen or lost during an accident are not covered. It would be advisable for Renters to obtain personal belonging insurance prior to their trip.
V TRAFFIC FINES
1. Should the renter disobey the traffic regulation which results in a fine, such amounts will be debited to the clients credit card including a handling fee
VI COLLISION DAMAGE/THEFT WAIVERS
1. The renter is responsible for the excess amount (subject to product sold) i.e. EXCL = Full vehicle value;
STD 150 = various excesses subject to vehicle group; EXEC = Nil; GOLD = Nil.
Please note that a renter is responsible for the full value of the relevant vehicle, should theft/accident
be caused due to negligence (see "II" for detailed list of factors that negate the waivers)
2. Top up Cover is available but cannot be pre-paid. Prices are available at the counter at time of rental. This will be billed to the renter directly.
3. A claim handling fee will be applied and charged to the renters credit card, in the event of damage/theft of the vehicle
VII CROSS BORDER EXCESS
1.

The applicable excess amount will double, should the accident/theft occur outside the borders of South Africa (i.e. Namibia, Zimbabwe, Mozambique, Botswana, Swaziland & Lesotho)

2. NB ! Exception to the rule: Executive Waiver - eg. SA Executive Waiver taken, the relevant vehicle's Standard Waiver Excess applies
VIII PERSONAL ACCIDENT BENEFIT
1.

Should Personal Accident Benefit be purchased or included in the rate - All the occupants in the vehicle are collectively covered for death and disability up to a maximum of ZAR20 000.00 and medical expenses up to ZAR2 500.00 per incident.

IX THIRD PARTY CLAIMS
1.

Should the renter be involved in an accident where the cause was not that of the renters, the renter is still responsible for the non-waiverable excess until such time as Third party Recovery has been paid to , iDrive will then re-imburse the renter. The amount re-imbursed will be subject to the Third Party Recovery amount

X CROSS BORDER TRAVELING
1. A letter of authorisation must be requested at the time of reservation for all cross border traveling. 4 Days advance notification is required for Zimbabwe as Authorities now require the original registration documents for all vehicles crossing the border
2. iDrive will not be held responsible if a renter is refused entry into another country.
3.

All foreign registered vehicles entering Namibia will have to pay a Cross Border Charge. A certificate will be issued by the Namibian Authority

and must be kept in the glove compartment of the vehicle. The renter is responsible for the payment of the Cross Border Charge.

4. Vehicles are permitted into Botswana, Lesotho, Swaziland, Zimbabwe, Namibia and Mozambique.
5. Vehicles are NOT permitted into Angola and Zambia (Zambia is in review but T&C will only be updated once decision is reached)
6. A non-refundable fee of ZAR1000 will be levied for vehicles crossing into Mozambique and is payable directly by the renter
7. A penalty fee of up to ZAR5000 may be levied if the documentation is not produced.
8. The following vehicles are not permitted to cross any borders: Groups D (IDAR), E (SDAR), K (PDAR), F (SFAR), J (FFMR), I (IVMR), Y (LVMR) & R (SDMR)
XI ONE WAY RENTALS "CROSS BORDER EXCESS DEFINITION" WILL APPEAR ON THE RENTER'S COPY OF "LETTER OF AUTHORITY FOR CROSSING SA BORDERS"
1. Please refer to the table provided on rate sheets for detail
2. One way rentals to Namibia, Botswana, Swaziland, Lesotho, Mozambique and Zimbabwe are not permitted
XII DELIVERY & COLLECTION
1. Please refer to the rate sheets for detail
2.

PLEASE NOTE: ANY TOLL FEES OR GAME PARK ENTRANCE FEES WILL BE BILLED IN ADDITION TO A DELIVERY OR COLLECTION CHARGE

XIII EQUIPMENT
1. Available on request at time of reservation and will be charged directly to the renter at time of rental
2. Please refer to the rate sheets for detail
XIV YOUNG DRIVER/ADDITIONAL DRIVER
1. Applies to renters under the age of 23, provided that they have been in possession of a valid, unendorsed driver's license for a minimum of two years.
2. Please refer to the rate sheets for detail
XV CONTRACT FEE
1. A contract fee per rental will be charged directly to the renter at time of rental
2. Please refer to the rate sheets for detail
XVI NO SHOW CHARGE
1. A no show fee will apply if a reservation is not cancelled before rental is supposed to take place
2. Please refer to the rate sheets for detail
XVII DEPOSITS- EXCESS AND FUEL
1.

A deposit for the applicable excess/liability and fuel is required on initiation of the rental. The renter must be in possession of a credit card irrespective of product selection.

2. A second credit card will be requested for the following Groups: D (IDAR), E (SDAR), K (PDAR), F (SFAR), J (FFMR), I (IVMR), Y (LVMR) & R (SDMR)
XVIII FUEL
1. Credit Cards are not accepted at petrol stations in Southern Africa. Fuel can only be purchased with cash
2. If a tank of fuel was pre-paid (included in the product selection), the renter will not be refunded for any remaining fuel upon return of the vehicle
3.

If a tank of fuel was not pre-paid (exclusive product selection), the renter either has to full the tank before returning the vehicle or alternatively the renter can return the vehicle to iDrive Alamo and pay for refueling upon return.

4. Each vehicle is refueled on termination regardless of the fuel gauge indicator.
XIX EXTENSION OF RENTAL
1.

If the renter wishes to extend the rental beyond the original return date, authorisation must be obtained from iDrive . Failure to do so will result in iDrive reporting the car stolen and it immediately negates all waivers

2. Additional days will be charged directly to the renters credit card at the extension rates (refer to rate sheets)
XX RENTAL REQUIREMENTS AND PAYMENT
1. A valid voucher and credit card ( for additional charges) must be produced at time of rental.
2. Accepted credit cards are Visa, Master, Diners and American Express.
3. Name, address and telephone number
4. Local contact details
5. Drivers License and passport
XXI GRAVEL / RURAL / DIRT ROADS
1. The renter will be covered by the relevant waiver option, provided they have adhered to all traffic laws i.e. the speed limit and were NOT the only vehicle involved

in the accident (another vehicle or animal to be involved). Each incident is evaluated individually, on its own merit.

2. We trust that the agent/consultant/wholesaler will inform the renter before departure that speeding is the major cause of accidents on rural/gravel/dirt roads in both South Africa & Namibia. We also accept that you will warn the renter that his relevant waiver will not cover any damage if any of the Gross Negilegence "Factors (see "II") were not adhered to - in other words, the renter will become liable for the full value of the vehicle should any of the Gross Negiligence factors " apply to their accident.
  * All Terms & Conditions aresubject to change without prior notice